Face Cleanser - GetOrganic

At GetOrganic, we’re committed to providing high-quality products and a smooth shopping experience. If something doesn’t meet your expectations, our return and refund policy ensures your concerns are resolved quickly.

You Can Return or Request a Refund If:

You received a damaged, faulty, or incorrect product. You changed your mind and the product is:

• Unopened
• Unused
• In original packaging
• Returned within 7 days of delivery
• You have proof of purchase (order number or invoice)
• What Happens After You Return It?
• Upon inspection and approval, we’ll issue you a refund via store credit/voucher or a replacement, based on your preference.
• Refunds are not issued as cash but as credit to use on your next purchase.

Important Notes:

• Sale items are non-refundable and non-exchangeable unless damaged or incorrect.
• Shipping charges for returns or exchanges are the responsibility of the customer.
• If you return a product that doesn’t meet the return conditions, it will be sent back to you.

How to Request a Return or Refund:

Email us at info@getorganic.shop with:

• Your order number
• A clear reason for return/refund
• Photos (if damaged/faulty)
• We’ll guide you through the return steps.
• Send the item back to our warehouse in original packaging.
• Once received and approved, we’ll issue your refund voucher or replacement.